Last Updated: August 18, 2025

This Privacy Policy applies to all personal information collected by ATW Distributors LTD ("we," "us," or "our"). We are committed to protecting your privacy when you visit our website [www.atwdistributors.com] (the "Site") or interact with us.

By using our Site or providing your contact information, you consent to the practices described in this policy, including receiving promotional messages as outlined below. If you do not agree, please refrain from using our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Phone number
Billing/shipping address
Payment details (processed securely via third-party payment processors)
Vehicle or product preferences (e.g., wheel/tire specifications)

Non-Personal Information

Browser type & IP address
Cookies & tracking data (see Section 4)
Website usage statistics (e.g., pages visited, time spent)

2. How We Use Your Information

We use collected information for:

Processing orders & delivering products.
Responding to inquiries & providing customer support.
Improving our website & services.
Send promotional emails or messages (e.g., SMS/text) with opt-out options (see Section 6).
Complying with legal obligations.

Message Frequency: If you consent to receive promotional messages, frequency may vary (e.g., weekly/monthly). Recurring messages may be sent unless you opt out.

3. Sharing of Information

We do not sell your personal information or share it with third parties for their marketing purposes. Data may be disclosed to:

Service Providers: Payment processors, shipping carriers, IT support.
Legal Authorities: If required by law (e.g., court orders, fraud prevention)
Business Transfers: In case of mergers or acquisitions

4. Cookies & Tracking Technologies

We use cookies to enhance user experience. You can disable cookies via browser settings, but some Site features may not function properly.

5. Data Security

We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure.

6. Your Rights & Communication Preferences

Under PIPEDA, you have the right to:

Access, correct, or delete your personal data
Withdraw consent for marketing communications
File a complaint with the Office of the Privacy Commissioner of Canada (OPC)

Opting Out of Messages:

Reply STOP to any promotional SMS/text to unsubscribe.
Reply HELP for assistance.
Message and data rates may apply (depending on your carrier).

To exercise these rights, contact us at:
Email: marketing@atwdistributors.com
Phone: 780-482-1134

7. Third-Party Links

Our Site may link to external websites (e.g., manufacturers, social media). We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this policy periodically. The revised version will be posted on our Site with a new "Last Updated" date.

9. Contact Us

For questions about this Privacy Policy, please contact:

ATW Distributors
16305 117 Ave NW,

Edmonton, AB T5M 3V3

marketing@atwdistributors.com
780-782-1134